Limited Warranty – Returns are accepted within 14 days of purchase for a refund. Perigee Power Solutions warrants kits for 90 days against defects in workmanship for our entire product line (fully assembled kits) and all devices manufactured expressly by Perigee Power Solutions. Individual 3rd party components (inverters & batteries) not assembled by Perigee Power Solutions are covered by our limited warranty through those respective manufacturer(s). Our warranty provides coverage for defects in manufacturing only and expressly excludes coverage for normal and\or excessive wear-tear and/or physical-accidental abuse, loss and theft. Improper repair or warranty service performed by someone other than Perigee Power Solutions shall void this warranty. The customer is responsible for all return shipping charges. Returns are processed by Perigee Power Solutions after receipt verification. Returns for refund must arrive in the original shipping box in condition “new” with all original components & documents for refund consideration. Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment and agrees to bear all shipping and insurance charges and all risk of loss for the return product during shipment. Information on printing a return shipping label through PayPal may be found here. Returns for Amazon purchases are processed via Amazon.com.
Returned products must include the original components & need to be sellable as condition “new”. Perigee Power Solutions may, in its discretion, reject the return or impose charges for the replacement of missing component(s). Perigee Power Solutions shall not refund original shipping or handling charges. Perigee Power Solutions does not support a rental program, as such a 10% restocking fee derived from the original purchase price may be applicable. Order cancellations, at Perigee Power Solutions discretion, may incur a 10% restocking fee.
Any and all return\shipments to the following address must be sent with a signature required. Perigee Power Solutions is not responsible for shipments lost due to not following protocol.
Perigee Power Solutions
143 E. Main St. Rear Bldg
Westminster MD 21157
Shipping Damage – Any damages incurred during shipping must be reported within 24 hours of receipt. Be sure to inspect all packages for damage before signing for the package. If damage is visible, reject the shipment, be sure the driver notes the damage and contact Perigee Power Solutions as soon as possible. Perigee Power Solutions will file a claim with the shipper and ship a replacement upon return of the damaged item. Perigee Power Solutions DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF WRITTEN OR IMPLIED WARRANTY OF THIS ITEM, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Our warranty is valid only at Perigee Power Solutions & within the U.S.A.
Shipping to POB – Any order that requires a signature cannot be shipped to a PO\APO\FPO\etc. Small materials are a non-issue when sending to PO boxes but large size\dollar amount packages cannot be accommodated. Signatures are required to protect customer purchases from local theft and general lost mail scenarios. If you have specific shipping questions\requirements please contact us.